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2010 Calendar Year

The Information below contains complaint ratios for companies that wrote $1,000,000 or more in premiums for the 2010 calendar year.

Complaint ratios for companies that wrote less than $1,000,000 in premimums for the 2010 calendar year are not displayed.

Complaint ratios which are based on less than $1,000,000 in premium are highly variable and may not be adequate measures of a company's performance.

Coverage Type: Homeowners
Complain Ratio per $ 1Million of Direct Premiums Written in Michigan
Companies With at least $ 1Million in Premiums



Company



Complaints


2010 Written
Premiums

2010
Complaint
Ratio

ACUITY, A MUTUAL INSURANCE COMPANY 1 $1,751,272 .57
AEGIS SECURITY INSURANCE COMPANY 1 $1,467,909 .68
ALLIED PROPERTY AND CASUALTY INSURANCE COMPANY 7 $15,123,774 .46
ALLSTATE INDEMNITY COMPANY 11 $23,331,644 .47
ALLSTATE INSURANCE COMPANY 20 $60,165,993 .33
ALLSTATE PROPERTY AND CASUALTY INSURANCE COMPANY 14 $87,754,300 .16
AMERICAN BANKERS INSURANCE COMPANY OF FLORIDA 1 $3,547,732 .28
AMERICAN FAMILY HOME INSURANCE COMPANY 1 $4,667,343 .21
AMERICAN MODERN HOME INSURANCE COMPANY 1 $13,237,120 .08
AMERICAN MODERN SELECT INSURANCE COMPANY 2 $3,568,393 .56
AMERICAN SECURITY INSURANCE COMPANY 3 $48,226,708 .06
AMICA MUTUAL INSURANCE COMPANY 2 $6,517,332 .31
AUTO CLUB GROUP INSURANCE COMPANY 40 $139,883,677 .29
AUTO-OWNERS INSURANCE COMPANY 14 $90,638,627 .15
BADGER MUTUAL INSURANCE COMPANY 1 $3,052,363 .33
BALBOA INSURANCE COMPANY 1 $4,123,399 .24
CINCINNATI INSURANCE COMPANY, THE 1 $18,246,032 .05
CITIZENS INSURANCE COMPANY OF AMERICA 24 $210,751,041 .11
CIVIC PROPERTY AND CASUALTY COMPANY 2 $6,613,092 .30
DEPOSITORS INSURANCE COMPANY 1 $8,425,273 .12
FARM BUREAU GENERAL INSURANCE COMPANY OF MICHIGAN 14 $107,785,125 .13
FARM BUREAU MUTUAL INSURANCE COMPANY OF MICHIGAN 6 $58,595,273 .10
FARMERS INSURANCE EXCHANGE 19 $34,900,291 .54
FARMERS MUTUAL FIRE INSURANCE COMPANY OF BRANCH COUNTY 1 $1,058,205 .94
FIRE INSURANCE EXCHANGE 14 $32,186,199 .43
FOREMOST INSURANCE COMPANY GRAND RAPIDS, MICHIGAN 7 $17,932,913 .39
FOREMOST PROPERTY AND CASUALTY INSURANCE COMPANY 2 $3,492,562 .57
FOREMOST SIGNATURE INSURANCE COMPANY 6 $16,658,535 .36
FRANKENMUTH MUTUAL INSURANCE COMPANY 8 $79,854,039 .10
FREMONT INSURANCE COMPANY 6 $28,408,710 .21
GRANGE INSURANCE COMPANY OF MICHIGAN 11 $26,442,536 .42
GREAT LAKES MUTUAL INSURANCE COMPANY 3 $3,517,105 .85
HASTINGS MUTUAL INSURANCE COMPANY 2 $46,534,605 .04
HOME-OWNERS INSURANCE COMPANY 43 $299,123,880 .14
HOMESITE INSURANCE COMPANY OF THE MIDWEST 14 $28,211,076 .50
IDS PROPERTY CASUALTY INSURANCE COMPANY 1 $6,447,158 .16
LIBERTY INSURANCE CORPORATION 4 $16,406,044 .24
LIBERTY MUTUAL FIRE INSURANCE COMPANY 4 $41,543,487 .10
MEEMIC INSURANCE COMPANY 2 $44,456,309 .04
MEMBERSELECT INSURANCE COMPANY 33 $94,100,367 .35
METROPOLITAN GROUP PROPERTY AND CASUALTY INSURANCE COMPANY 1 $7,656,796 .13
MICHIGAN BASIC PROPERTY INS ASSOCIATION 27 $34,019,007 .79
MICHIGAN INSURANCE COMPANY 5 $18,935,128 .26
MICHIGAN MILLERS MUTUAL INSURANCE COMPANY 6 $23,501,955 .26
NATIONWIDE MUTUAL FIRE INSURANCE COMPANY 5 $13,851,301 .36
NATIONWIDE PROPERTY AND CASUALTY INSURANCE COMPANY 2 $8,193,757 .24
NORTH POINTE INSURANCE COMPANY 1 $5,077,454 .20
PARTNERS MUTUAL INSURANCE COMPANY 1 $1,982,681 .50
PIONEER STATE MUTUAL INSURANCE COMPANY 12 $61,409,490 .20
PROPERTY AND CASUALTY INSURANCE COMPANY OF HARTFORD 4 $9,865,446 .41
SAFECO INSURANCE COMPANY OF AMERICA 3 $17,733,652 .17
SCOTTSDALE INSURANCE COMPANY 1 $1,499,202 .67
SECURA SUPREME INSURANCE COMPANY 1 $6,428,257 .16
STATE FARM FIRE AND CASUALTY COMPANY 58 $421,962,819 .14
TEACHERS INSURANCE COMPANY 2 $2,624,129 .76
UNITED SERVICES AUTOMOBILE ASSOCIATION 2 $24,555,233 .08
USAA CASUALTY INSURANCE COMPANY 3 $16,291,554 .18
WESTFIELD INSURANCE COMPANY 2 $10,907,253 .18
WOLVERINE MUTUAL INSURANCE COMPANY 5 $8,637,756 .58

This Information is compiled by the Michigan Office of Financial and Insurance Regulation for consumer information, trending and analysis purposes. The complaint information is not to be used as endorsement for marketing or advertising purpose.

Related Content
 •  2011 Calendar Year
 •  2009 Calendar Year
 •  2008 Calendar Year
 •  2007 Calendar Year
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