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2010 Calendar Year

The Information below contains complaint ratios for companies that wrote $1,000,000 or more in premiums for the 2010 calendar year.

Complaint ratios for companies that wrote less than $1,000,000 in premimums for the 2010 calendar year are not displayed.

Complaint ratios which are based on less than $1,000,000 in premium are highly variable and may not be adequate measures of a company's performance.

Coverage Type: Accident and Health
Complain Ratio per $ 1Million of Direct Premiums Written in Michigan
Companies With at least $ 1Million in Premiums



Company



Complaints


2010 Written
Premiums

2010
Complaint
Ratio

4 EVER LIFE INSURANCE COMPANY
(Previously known as BCS Life Insurance Company)

4

$135,939,281

.03

AETNA LIFE INSURANCE COMPANY

58

$300,541,010

.19

ALLIANCE HEALTH AND LIFE INSURANCE COMPANY

5

$154,150,297

.03

ALLIANZ LIFE INSURANCE COMPANY OF NORTH AMERICA

1

$4,134,410

.24

AMERICAN COMMUNITY MUTUAL INSURANCE COMPANY

29

$40,397,863

.72

AMERICAN FAMILY LIFE ASSURANCE COMPANY OF COLUMBUS

9

$140,878,722

.06

AMERICAN FIDELITY ASSURANCE COMPANY

1

$5,789,138

.17

AMERICAN HERITAGE LIFE INSURANCE COMPANY

2

$7,339,782

.27

AMERICAN MEDICAL AND LIFE INSURANCE COMPANY

8

$1,622,092

4.93

AMERICAN MEDICAL SECURITY LIFE INSURANCE COMPANY

1

$6,731,316

.15

AMERICAN NATIONAL LIFE INSURANCE OF TEXAS

1

$4,744,596

.21

AMERICAN REPUBLIC INSURANCE COMPANY

1

$1,948,995

.51

AMERITAS LIFE INSURANCE CORP

5

$4,961,704

1.01

ASSURITY LIFE INSURANCE COMPANY

6

$21,871,902

.27

AXA EQUITABLE LIFE INSURANCE COMPANY

2

$2,432,959

.82

BANKERS LIFE AND CASUALTY COMPANY

17

$34,789,365

.49

BERKSHIRE LIFE INSURANCE COMPANY OF AMERICA

1

$9,040,047

.11

BLUE CROSS AND BLUE SHIELD OF MICHIGAN

886

$6,561,047,108

.14

CELTIC INSURANCE COMPANY

2

$5,116,543

.39

CENTRAL STATES HEALTH & LIFE CO. OF OMAHA

2

$1,142,030

1.75

CHESAPEAKE LIFE INSURANCE COMPANY, THE

1

$1,390,770

.72

COMPANION LIFE INSURANCE COMPANY

1

$18,361,376

.05

CONNECTICUT GENERAL LIFE INSURANCE COMPANY

15

$84,409,450

.18

CONSUMERS LIFE INSURANCE COMPANY

3

$4,596,532

.65

CONTINENTAL AMERICAN INSURANCE COMPANY

1

$1,636,295

.61

CONTINENTAL CASUALTY COMPANY

11

$21,501,596

.51

CONTINENTAL GENERAL INSURANCE COMPANY

3

$3,430,074

.87

CONTINENTAL LIFE INSURANCE COMPANY OF BRENTWOOD, TENNESSEE

1

$4,793,151

.21

COVENTRY HEALTH AND LIFE INSURANCE COMPANY

3

$43,022,280

.07

CSA FRATERNAL LIFE

1

$1,653,734

.60

CUNA MUTUAL INSURANCE SOCIETY

3

$19,886,578

.15

DELTA DENTAL PLAN OF MICHIGAN, INC.

29

$364,992,556

.08

FAMILY LIFE INSURANCE COMPANY

2

$3,890,894

.51

FEDERATED MUTUAL INSURANCE COMPANY

3

$20,416,218

.15

FIDELITY SECURITY LIFE INSURANCE COMPANY

1

$18,206,393

.05

FINANCIAL AMERICAN LIFE INSURANCE COMPANY

2

$1,350,757

1.48

FIRST HEALTH LIFE & HEALTH INSURANCE COMPANY

1

$50,391,086

.02

GENWORTH LIFE INSURANCE COMPANY

1

$47,102,761

.02

GOLDEN RULE INSURANCE COMPANY

35

$63,516,333

.55

GREAT-WEST LIFE & ANNUITY INSURANCE COMPANY

1

$2,828,951

.35

GUARANTEE TRUST LIFE INSURANCE COMPANY

3

$8,523,093

.35

GUARDIAN LIFE INSURANCE COMPANY OF AMERICA, THE

13

$69,287,821

.19

HARTFORD LIFE AND ACCIDENT INSURANCE COMPANY

4

$53,940,841

.07

HARTFORD LIFE INSURANCE COMPANY

1

$2,133,258

.47

HEALTHPLUS INSURANCE COMPANY

1

$86,927,458

.01

HUMANA INSURANCE COMPANY

44

$585,313,321

.08

HUMANADENTAL INSURANCE COMPANY

3

$11,108,785

.27

JOHN ALDEN LIFE INSURANCE COMPANY

7

$30,072,286

.23

JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.)

3

$42,449,809

.07

KANAWHA INSURANCE COMPANY

5

$4,015,108

1.25

LIBERTY LIFE ASSURANCE COMPANY OF BOSTON

7

$15,211,452

.46

LIBERTY UNION LIFE ASSURANCE COMPANY

3

$20,938,726

.14

LIFE INSURANCE COMPANY OF NORTH AMERICA

5

$61,005,702

.08

LINCOLN NATIONAL LIFE INSURANCE COMPANY

9

$49,269,108

.18

LOYAL AMERICAN LIFE INSURANCE COMPANY

2

$2,157,656

.93

MADISON NATIONAL LIFE INSURANCE COMPANY, INC.

3

$24,738,546

.12

MEDICO INSURANCE COMPANY

1

$1,185,867

.84

MEGA LIFE AND HEALTH INSURANCE COMPANY, THE

3

$10,022,883

.30

METLIFE INSURANCE COMPANY OF CONNECTICUT

13

$1,623,312

8.01

METROPOLITAN LIFE INSURANCE COMPANY

13

$135,816,690

.10

MID-WEST NATIONAL LIFE INSURANCE COMPANY OF TENNESSEE

2

$1,656,113

1.21

MIDWEST SECURITY LIFE INSURANCE COMPANY

4

$20,307,287

.20

MONUMENTAL LIFE INSURANCE COMPANY

1

$10,918,060

.09

MUTUAL OF OMAHA INSURANCE COMPANY

1

$8,524,248

.12

NATIONAL LIFE INSURANCE COMPANY

1

$1,527,146

.65

NATIONAL UNION FIRE INSURANCE COMPANY OF PITTSBURGH, PA.

3

$5,962,360

.50

NATIONWIDE LIFE INSURANCE COMPANY

2

$5,505,177

.36

NORTHWESTERN MUTUAL LIFE INSURANCE COMPANY, THE

1

$24,911,049

.04

ORDER OF UNITED COMMERCIAL TRAVELERS OF AMERICA, THE

1

$5,353,994

.19

PENNSYLVANIA LIFE INSURANCE COMPANY

5

$63,612,335

.08

PHPMM INSURANCE COMPANY

1

$9,001,985

.11

PHYSICIANS MUTUAL INSURANCE COMPANY

2

$2,976,564

.67

PRINCIPAL LIFE INSURANCE COMPANY

9

$72,097,737

.12

PRIORITY HEALTH INSURANCE COMPANY

8

$218,339,019

.04

PROFESSIONAL INSURANCE COMPANY

2

$4,464,894

.45

PROTECTIVE LIFE INSURANCE COMPANY

3

$1,056,685

2.84

PRUDENTIAL INSURANCE COMPANY OF AMERICA, THE

3

$20,833,741

.14

PYRAMID LIFE INSURANCE COMPANY, THE

3

$40,748,860

.07

RELIANCE STANDARD LIFE INSURANCE COMPANY

2

$19,671,903

.10

RELIASTAR LIFE INSURANCE COMPANY

1

$4,606,670

.22

RENAISSANCE LIFE & HEALTH INSURANCE COMPANY OF AMERICA

4

$23,357,553

.17

RIVERSOURCE LIFE INSURANCE COMPANY

1

$16,713,532

.06

SENIOR HEALTH INSURANCE COMPANY OF PENNSYLVANIA

15

$5,621,583

2.67

STANDARD INSURANCE COMPANY

1

$15,434,666

.06

STANDARD LIFE AND ACCIDENT INSURANCE COMPANY

1

$4,836,180

.21

STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY

1

$22,416,061

.04

STONEBRIDGE LIFE INSURANCE COMPANY

1

$8,442,763

.12

SUN LIFE AND HEALTH INSURANCE COMPANY (U.S.)

1

$12,793,164

.08

TIME INSURANCE COMPANY

21

$53,080,613

.40

TRANSAMERICA LIFE INSURANCE COMPANY

4

$8,187,883

.49

UNICARE LIFE & HEALTH INSURANCE COMPANY

9

$35,183,344

.26

UNIMERICA INSURANCE COMPANY

1

$2,881,742

.35

UNION SECURITY INSURANCE COMPANY

1

$21,018,771

.05

UNITED OF OMAHA LIFE INSURANCE COMPANY

26

$73,177,192

.36

UNITED STATES FIRE INSURANCE COMPANY

1

$1,394,514

.72

UNITED STATES LIFE INSURANCE COMPANY IN THE CITY OF NEW YORK, THE

4

$5,339,183

.75

UNITED TEACHER ASSOCIATES INSURANCE COMPANY

1

$1,766,100

.57

UNITEDHEALTHCARE INSURANCE COMPANY

43

$468,966,446

.09

UNUM LIFE INSURANCE COMPANY OF AMERICA

4

$89,338,063

.04

US HEALTH AND LIFE INSURANCE COMPANY

7

$25,414,215

.28

WASHINGTON NATIONAL INSURANCE COMPANY

1

$8,433,561

.12

WELLCARE PRESCRIPTION INSURANCE, INC.

2

$28,266,608

.07

WORLD INSURANCE COMPANY

3

$12,629,944

.24

This Information is compiled by the Michigan Office of Financial and Insurance Regulation for consumer information, trending and analysis purposes. The complaint information is not to be used as endorsement for marketing or advertising purpose.

Related Content
 •  2011 Calendar Year
 •  2009 Calendar Year
 •  2008 Calendar Year
 •  2007 Calendar Year
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