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2009 Calendar Year
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The information below contains complaint ratios for companies
that wrote $1,000,000 or more in premiums for the calendar year. Complaint
ratios for companies that wrote less than $1,000,000 in premiums for the calendar
year are not displayed. Complaint ratios which are based on less than $1,000,000
in premium are highly variable and may not be adequate measures of a company's
performance.
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| Coverage
Type: Automobile
Complaint Ratio per $1 Million of Direct Premiums
Written in Michigan
Companies With at least $1 Million in Premiums |
Company |
Complaints |
2009 Written
Premiums |
2009
Complaint
Ratio |
| 21ST CENTURY ADVANTAGE INSURANCE COMPANY |
1 |
$9,901,574 |
.10 |
|
| 21ST CENTURY NORTH AMERICA INSURANCE COMPANY |
4 |
$10,060,630 |
.40 |
|
| 21ST CENTURY PREMIER INSURANCE COMPANY |
2 |
$4,829,274 |
.41 |
|
| 21ST CENTURY SECURITY INSURANCE COMPANY |
2 |
$1,169,318 |
1.71 |
|
| ACE AMERICAN INSURANCE COMPANY |
1 |
$4,876,101 |
.21 |
|
| ACUITY, A MUTUAL INSURANCE COMPANY |
1 |
$13,689,431 |
.07 |
|
| AFFIRMATIVE INSURANCE COMPANY OF MICHIGAN |
4 |
$22,682,406 |
.18 |
|
| ALLIED PROPERTY AND CASUALTY INSURANCE COMPANY |
1 |
$34,360,787 |
.03 |
|
| ALLSTATE INSURANCE COMPANY |
44 |
$112,410,035 |
.39 |
|
| ALLSTATE PROPERTY AND CASUALTY INSURANCE COMPANY |
6 |
$239,850,095 |
.03 |
|
| AMCO INSURANCE COMPANY |
5 |
$32,261,674 |
.15 |
|
| AMERICAN COUNTRY INSURANCE COMPANY |
1 |
$2,766,092 |
.36 |
|
| AMERICAN FAMILY HOME INSURANCE COMPANY |
1 |
$1,468,464 |
.68 |
|
| AMERICAN FELLOWSHIP MUTUAL INSURANCE COMPANY |
2 |
$3,839,061 |
.52 |
|
| AMERICAN MODERN HOME INSURANCE COMPANY |
1 |
$2,073,760 |
.48 |
|
| AMERICAN STATES INSURANCE COMPANY |
1 |
$1,413,288 |
.71 |
|
| AMERISURE MUTUAL INSURANCE COMPANY |
1 |
$2,998,163 |
.33 |
|
| AMICA MUTUAL INSURANCE COMPANY |
3 |
$11,981,238 |
.25 |
|
| AUTO CLUB GROUP INSURANCE COMPANY |
46 |
$495,010,377 |
.09 |
|
| AUTO CLUB INSURANCE ASSOCIATION |
18 |
$105,491,050 |
.17 |
|
| AUTO-OWNERS INSURANCE COMPANY |
7 |
$175,012,381 |
.04 |
|
| BRISTOL WEST INSURANCE COMPANY |
5 |
$9,160,480 |
.55 |
|
| BRISTOL WEST PREFERRED INSURANCE COMPANY |
16 |
$43,456,606 |
.37 |
|
| BROTHERHOOD MUTUAL INSURANCE COMPANY |
1 |
$1,309,139 |
.76 |
|
| CAROLINA CASUALTY INSURANCE COMPANY |
1 |
$2,228,802 |
.45 |
|
| CINCINNATI INSURANCE COMPANY, THE |
2 |
$25,313,292 |
.08 |
|
| CITIZENS INSURANCE COMPANY OF AMERICA |
29 |
$206,240,138 |
.14 |
|
| CITIZENS INSURANCE COMPANY OF THE MIDWEST |
25 |
$232,426,523 |
.11 |
|
| DAIRYLAND INSURANCE COMPANY |
4 |
$27,377,429 |
.15 |
|
| ENCOMPASS PROPERTY AND CASUALTY COMPANY |
1 |
$9,397,398 |
.11 |
|
| ESURANCE INSURANCE COMPANY |
3 |
$27,355,050 |
.11 |
|
| FARM BUREAU GENERAL INSURANCE COMPANY OF MICHIGAN |
24 |
$190,175,004 |
.13 |
|
| FARM BUREAU MUTUAL INSURANCE COMPANY OF MICHIGAN |
6 |
$64,354,219 |
.09 |
|
| FARMERS INSURANCE EXCHANGE |
26 |
$99,930,204 |
.26 |
|
| FOREMOST INSURANCE COMPANY GRAND RAPIDS, MICHIGAN |
1 |
$8,424,202 |
.12 |
|
| FRANKENMUTH MUTUAL INSURANCE COMPANY |
10 |
$138,303,025 |
.07 |
|
| FREMONT INSURANCE COMPANY |
2 |
$27,221,816 |
.07 |
|
| GEICO INDEMNITY COMPANY |
14 |
$55,776,475 |
.25 |
|
| GRANGE INSURANCE COMPANY OF MICHIGAN |
9 |
$66,335,063 |
.14 |
|
| GREAT LAKES CASUALTY INSURANCE COMPANY |
1 |
$6,399,721 |
.16 |
|
| GREAT WEST CASUALTY COMPANY |
1 |
$7,642,152 |
.13 |
|
| HANOVER INSURANCE COMPANY, THE |
1 |
$8,294,966 |
.12 |
|
| HARLEYSVILLE LAKE STATES INSURANCE COMPANY |
2 |
$8,963,379 |
.22 |
|
| HARTFORD INSURANCE COMPANY OF THE MIDWEST |
2 |
$19,193,112 |
.10 |
|
| HASTINGS MUTUAL INSURANCE COMPANY |
9 |
$50,122,627 |
.18 |
|
| HOME-OWNERS INSURANCE COMPANY |
23 |
$457,380,847 |
.05 |
|
| HORACE MANN INSURANCE COMPANY |
1 |
$1,403,260 |
.71 |
|
| IDS PROPERTY CASUALTY INSURANCE COMPANY |
6 |
$24,423,246 |
.25 |
|
| LANCER INSURANCE COMPANY |
1 |
$3,182,908 |
.31 |
|
| LIBERTY MUTUAL FIRE INSURANCE COMPANY |
14 |
$107,540,994 |
.13 |
|
| MEEMIC INSURANCE COMPANY |
5 |
$133,682,062 |
.04 |
|
| MEMBERSELECT INSURANCE COMPANY |
30 |
$292,557,066 |
.10 |
|
| METROPOLITAN GROUP PROPERTY AND CASUALTY INSURANCE COMPANY |
7 |
$25,481,899 |
.27 |
|
| MICHIGAN INSURANCE COMPANY |
4 |
$47,352,475 |
.08 |
|
| MICHIGAN MILLERS MUTUAL INSURANCE COMPANY |
2 |
$34,333,689 |
.06 |
|
| NATIONAL CASUALTY COMPANY |
1 |
$4,188,263 |
.24 |
|
| NATIONAL GENERAL INSURANCE COMPANY |
1 |
$11,706,134 |
.09 |
|
| NATIONAL INDEMNITY COMPANY |
1 |
$1,229,238 |
.81 |
|
| NATIONAL UNION FIRE INSURANCE COMPANY OF PITTSBURGH, PA. |
1 |
$4,930,405 |
.20 |
|
| NATIONWIDE MUTUAL FIRE INSURANCE COMPANY |
6 |
$49,029,317 |
.12 |
|
| NETHERLANDS INSURANCE COMPANY, THE |
1 |
$3,608,859 |
.28 |
|
| NEW HAMPSHIRE INSURANCE COMPANY |
1 |
$3,356,465 |
.30 |
|
| NORTHLAND INSURANCE COMPANY |
1 |
$13,780,544 |
.07 |
|
| PARTNERS MUTUAL INSURANCE COMPANY |
1 |
$5,072,929 |
.20 |
|
| PEERLESS INDEMNITY INSURANCE COMPANY |
1 |
$1,893,831 |
.53 |
|
| PIONEER STATE MUTUAL INSURANCE COMPANY |
13 |
$86,293,026 |
.15 |
|
| PROGRESSIVE MARATHON INSURANCE COMPANY |
14 |
$160,577,346 |
.09 |
|
| PROGRESSIVE MICHIGAN INSURANCE COMPANY |
37 |
$347,056,973 |
.11 |
|
| PROPERTY AND CASUALTY INSURANCE COMPANY OF HARTFORD |
13 |
$39,002,711 |
.33 |
|
| QBE INSURANCE CORPORATION |
3 |
$15,802,088 |
.19 |
|
| SAFECO INSURANCE COMPANY OF ILLINOIS |
7 |
$26,551,400 |
.26 |
|
| ST. PAUL FIRE AND MARINE INSURANCE COMPANY |
1 |
$2,770,529 |
.36 |
|
| STATE FARM FIRE AND CASUALTY COMPANY |
4 |
$3,499,799 |
1.14 |
|
| STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY |
108 |
$1,067,495,111 |
.10 |
|
| TEACHERS INSURANCE COMPANY |
2 |
$9,102,710 |
.22 |
|
| TITAN INDEMNITY COMPANY |
12 |
$34,828,048 |
.34 |
|
| TITAN INSURANCE COMPANY |
7 |
$33,164,610 |
.21 |
|
| TRAVELERS INDEMNITY COMPANY OF AMERICA, THE |
1 |
$2,558,072 |
.39 |
|
| UNITED SERVICES AUTOMOBILE ASSOCIATION |
1 |
$52,722,189 |
.02 |
|
| UNITRIN DIRECT PROPERTY & CASUALTY COMPANY |
9 |
$15,975,174 |
.56 |
|
| USAA CASUALTY INSURANCE COMPANY |
6 |
$41,574,467 |
.14 |
|
| WESTFIELD INSURANCE COMPANY |
1 |
$23,032,217 |
.04 |
|
| WOLVERINE MUTUAL INSURANCE COMPANY |
4 |
$9,500,774 |
.42 |
|
| ZURICH AMERICAN INSURANCE COMPANY |
1 |
$14,200,949 |
.07 |
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