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2009 Calendar Year

The information below contains complaint ratios for companies that wrote $1,000,000 or more in premiums for the calendar year. Complaint ratios for companies that wrote less than $1,000,000 in premiums for the calendar year are not displayed. Complaint ratios which are based on less than $1,000,000 in premium are highly variable and may not be adequate measures of a company's performance.

Coverage Type: Homeowners
Complaint Ratio per $1 Million of Direct Premiums
Written in Michigan
Companies With at least $1 Million in Premiums



Company


Complaints

2009 Written
Premiums
2009
Complaint
Ratio
AEGIS SECURITY INSURANCE COMPANY 2 $1,105,225 1.81  
ALLIED PROPERTY AND CASUALTY INSURANCE COMPANY 7 $16,968,761 .41  
ALLSTATE INDEMNITY COMPANY 9 $25,025,620 .36  
ALLSTATE INSURANCE COMPANY 24 $68,689,925 .35  
ALLSTATE PROPERTY AND CASUALTY INSURANCE COMPANY 15 $71,409,318 .21  
AMERICAN BANKERS INSURANCE COMPANY OF FLORIDA 3 $3,348,316 .90  
AUTO CLUB GROUP INSURANCE COMPANY 43 $155,526,327 .28  
AUTOMOBILE INSURANCE COMPANY OF HARTFORD, CONNECTICUT, THE 1 $1,353,232 .74  
AUTO-OWNERS INSURANCE COMPANY 9 $89,451,079 .10  
BADGER MUTUAL INSURANCE COMPANY 3 $3,225,919 .93  
BALBOA INSURANCE COMPANY 2 $5,673,729 .35  
CINCINNATI INSURANCE COMPANY, THE 1 $17,128,143 .06  
CITIZENS INSURANCE COMPANY OF AMERICA 27 $204,671,082 .13  
CIVIC PROPERTY AND CASUALTY COMPANY 15 $13,432,291 1.12  
FARM BUREAU GENERAL INSURANCE COMPANY OF MICHIGAN 31 $102,278,207 .30  
FARM BUREAU MUTUAL INSURANCE COMPANY OF MICHIGAN 5 $58,583,366 .09  
FARMERS AND MERCHANTS MUTUAL FIRE INSURANCE COMPANY 1 $3,897,850 .26  
FARMERS INSURANCE EXCHANGE 19 $35,092,004 .54  
FARMERS MUTUAL INSURANCE COMPANY 1 $1,316,897 .76  
FIRE INSURANCE EXCHANGE 14 $34,943,743 .40  
FOREMOST PROPERTY AND CASUALTY INSURANCE COMPANY 2 $3,443,168 .58  
FOREMOST SIGNATURE INSURANCE COMPANY 8 $16,078,006 .50  
FRANKENMUTH MUTUAL INSURANCE COMPANY 8 $72,156,841 .11  
FREMONT INSURANCE COMPANY 4 $26,837,982 .15  
GRANGE INSURANCE COMPANY OF MICHIGAN 5 $24,106,632 .21  
GREAT LAKES MUTUAL INSURANCE COMPANY 4 $3,212,675 1.25  
HARTFORD INSURANCE COMPANY OF THE MIDWEST 3 $12,165,612 .25  
HASTINGS MUTUAL INSURANCE COMPANY 5 $45,286,470 .11  
HOME-OWNERS INSURANCE COMPANY 28 $291,506,674 .10  
HOMESITE INSURANCE COMPANY OF THE MIDWEST 18 $29,891,890 .60  
IDS PROPERTY CASUALTY INSURANCE COMPANY 2 $6,607,893 .30  
LIBERTY INSURANCE CORPORATION 1 $7,568,673 .13  
LIBERTY MUTUAL FIRE INSURANCE COMPANY 3 $44,412,914 .07  
MEEMIC INSURANCE COMPANY 7 $43,698,506 .16  
MEMBERSELECT INSURANCE COMPANY 22 $69,551,129 .32  
METROPOLITAN GROUP PROPERTY AND CASUALTY INSURANCE COMPANY 2 $8,286,580 .24  
MICHIGAN BASIC PROPERTY INS ASSOCIATION 7 $40,363,654 .17  
MICHIGAN INSURANCE COMPANY 7 $19,677,312 .36  
MICHIGAN MILLERS MUTUAL INSURANCE COMPANY 13 $24,865,644 .52  
NATIONWIDE MUTUAL FIRE INSURANCE COMPANY 9 $16,852,274 .53  
NATIONWIDE PROPERTY AND CASUALTY INSURANCE COMPANY 3 $7,815,322 .38  
NORTH POINTE INSURANCE COMPANY 1 $4,027,244 .25  
NORTHERN MUTUAL INSURANCE COMPANY 2 $6,570,816 .30  
PARTNERS MUTUAL INSURANCE COMPANY 2 $1,758,820 1.14  
PIONEER STATE MUTUAL INSURANCE COMPANY 18 $59,631,012 .30  
PROPERTY AND CASUALTY INSURANCE COMPANY OF HARTFORD 2 $8,662,919 .23  
SAFECO INSURANCE COMPANY OF AMERICA 4 $19,487,746 .21  
ST. PAUL FIRE AND MARINE INSURANCE COMPANY 1 $1,722,546 .58  
STATE FARM FIRE AND CASUALTY COMPANY 67 $450,665,310 .15  
TEACHERS INSURANCE COMPANY 2 $2,717,937 .74  
UNITED CASUALTY INSURANCE COMPANY OF AMERICA 1 $1,308,532 .76  
UNITED SERVICES AUTOMOBILE ASSOCIATION 1 $22,285,488 .04  
USAA CASUALTY INSURANCE COMPANY 1 $13,988,717 .07  
WESTFIELD INSURANCE COMPANY 2 $11,011,728 .18  
WOLVERINE MUTUAL INSURANCE COMPANY 2 $8,938,034 .22  
 
Related Content
 •  2011 Calendar Year
 •  2010 Calendar Year
 •  2008 Calendar Year
 •  2007 Calendar Year
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