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2009 Calendar Year
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The information below contains complaint ratios for companies
that wrote $1,000,000 or more in premiums for the calendar year. Complaint
ratios for companies that wrote less than $1,000,000 in premiums for the calendar
year are not displayed. Complaint ratios which are based on less than $1,000,000
in premium are highly variable and may not be adequate measures of a company's
performance.
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| Coverage
Type: Accident and Health
Complaint Ratio per $1 Million of Direct Premiums
Written in Michigan
Companies With at least $1 Million in Premiums |
Company |
Complaints |
2009 Written
Premiums |
2009
Complaint
Ratio |
| AETNA LIFE INSURANCE COMPANY |
62 |
$298,500,455 |
.21 |
|
| ALLIANCE HEALTH AND LIFE INSURANCE COMPANY |
2 |
$123,219,094 |
.02 |
|
| ALLIANZ LIFE INSURANCE COMPANY OF NORTH AMERICA |
1 |
$4,236,645 |
.24 |
|
| AMERICAN BANKERS INSURANCE COMPANY OF FLORIDA |
1 |
$1,488,286 |
.67 |
|
| AMERICAN BANKERS LIFE ASSURANCE COMPANY OF FLORIDA |
2 |
$1,112,317 |
1.80 |
|
| AMERICAN COMMUNITY MUTUAL INSURANCE COMPANY |
32 |
$77,453,527 |
.41 |
|
| AMERICAN FAMILY LIFE ASSURANCE COMPANY OF COLUMBUS |
10 |
$142,748,496 |
.07 |
|
| AMERICAN FIDELITY ASSURANCE COMPANY |
1 |
$6,321,047 |
.16 |
|
| AMERICAN GENERAL ASSURANCE COMPANY |
4 |
$1,373,384 |
2.91 |
|
| AMERICAN MEDICAL SECURITY LIFE INSURANCE COMPANY |
2 |
$8,254,323 |
.24 |
|
| AMERICAN MODERN LIFE INSURANCE COMPANY |
1 |
$1,579,260 |
.63 |
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| AMERITAS LIFE INSURANCE CORP |
3 |
$4,469,120 |
.67 |
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| ASSURITY LIFE INSURANCE COMPANY |
5 |
$23,951,327 |
.21 |
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| BANKERS LIFE AND CASUALTY COMPANY |
21 |
$35,393,522 |
.59 |
|
| BCS LIFE INSURANCE COMPANY |
8 |
$149,365,622 |
.05 |
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| BLUE CROSS AND BLUE SHIELD OF MICHIGAN |
948 |
$6,857,123,653 |
.14 |
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| CARDIF LIFE INSURANCE COMPANY |
5 |
$1,067,898 |
4.68 |
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| CELTIC INSURANCE COMPANY |
6 |
$3,264,171 |
1.84 |
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| CENTRAL STATES HEALTH & LIFE CO. OF OMAHA |
1 |
$1,278,544 |
.78 |
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| COLONIAL LIFE & ACCIDENT INSURANCE COMPANY |
1 |
$17,145,687 |
.06 |
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| CONNECTICUT GENERAL LIFE INSURANCE COMPANY |
15 |
$54,572,069 |
.27 |
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| CONSECO HEALTH INSURANCE COMPANY |
3 |
$6,160,143 |
.49 |
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| CONSECO INSURANCE COMPANY |
2 |
$1,362,649 |
1.47 |
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| CONSUMERS LIFE INSURANCE COMPANY |
3 |
$5,079,482 |
.59 |
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| CONTINENTAL CASUALTY COMPANY |
8 |
$22,532,062 |
.36 |
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| CONTINENTAL GENERAL INSURANCE COMPANY |
2 |
$5,341,142 |
.37 |
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| CONTINENTAL LIFE INSURANCE COMPANY OF BRENTWOOD, TENNESSEE |
2 |
$5,773,000 |
.35 |
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| COVENTRY HEALTH AND LIFE INSURANCE COMPANY |
5 |
$106,969,407 |
.05 |
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| CUNA MUTUAL INSURANCE SOCIETY |
1 |
$21,082,237 |
.05 |
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| DELTA DENTAL PLAN OF MICHIGAN, INC. |
25 |
$474,651,485 |
.05 |
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| FEDERATED LIFE INSURANCE COMPANY |
1 |
$1,035,966 |
.97 |
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| FEDERATED MUTUAL INSURANCE COMPANY |
2 |
$16,725,677 |
.12 |
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| FIRST HEALTH LIFE & HEALTH INSURANCE COMPANY |
2 |
$101,896,454 |
.02 |
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| GENWORTH LIFE INSURANCE COMPANY |
5 |
$45,788,511 |
.11 |
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| GOLDEN RULE INSURANCE COMPANY |
39 |
$47,801,371 |
.82 |
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| GUARANTEE TRUST LIFE INSURANCE COMPANY |
1 |
$11,111,997 |
.09 |
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| GUARDIAN LIFE INSURANCE COMPANY OF AMERICA, THE |
3 |
$66,632,982 |
.05 |
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| HARTFORD LIFE AND ACCIDENT INSURANCE COMPANY |
6 |
$53,642,750 |
.11 |
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| HEALTH NET LIFE INSURANCE COMPANY |
1 |
$2,743,829 |
.36 |
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| HEALTHPLUS INSURANCE COMPANY |
3 |
$44,731,462 |
.07 |
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| HOUSEHOLD LIFE INSURANCE COMPANY |
3 |
$1,705,740 |
1.76 |
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| HUMANA INSURANCE COMPANY |
52 |
$561,442,878 |
.09 |
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| JOHN ALDEN LIFE INSURANCE COMPANY |
7 |
$31,753,411 |
.22 |
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| KANAWHA INSURANCE COMPANY |
1 |
$2,995,321 |
.33 |
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| LIBERTY LIFE ASSURANCE COMPANY OF BOSTON |
4 |
$15,643,774 |
.26 |
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| LIBERTY UNION LIFE ASSURANCE COMPANY |
3 |
$20,346,834 |
.15 |
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| LIFE INSURANCE COMPANY OF NORTH AMERICA |
12 |
$70,622,620 |
.17 |
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| LINCOLN NATIONAL LIFE INSURANCE COMPANY |
8 |
$44,828,682 |
.18 |
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| MADISON NATIONAL LIFE INSURANCE COMPANY, INC. |
1 |
$23,713,634 |
.04 |
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| MEDAMERICA INSURANCE COMPANY |
1 |
$1,020,122 |
.98 |
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| MEDICO INSURANCE COMPANY |
1 |
$1,322,562 |
.76 |
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| MEGA LIFE AND HEALTH INSURANCE COMPANY, THE |
6 |
$14,959,773 |
.40 |
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| MERS PREMIER HEALTH & WELFARE BENEFIT PROGRAM TRUST |
1 |
$11,950,642 |
.08 |
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| METROPOLITAN LIFE INSURANCE COMPANY |
13 |
$145,812,796 |
.09 |
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| MID-WEST NATIONAL LIFE INSURANCE COMPANY OF TENNESSEE |
1 |
$1,964,031 |
.51 |
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| MIDWEST SECURITY LIFE INSURANCE COMPANY |
19 |
$51,380,513 |
.37 |
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| MONUMENTAL LIFE INSURANCE COMPANY |
2 |
$11,628,711 |
.17 |
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| MUTUAL OF OMAHA INSURANCE COMPANY |
2 |
$8,174,505 |
.24 |
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| NATIONAL UNION FIRE INSURANCE COMPANY OF PITTSBURGH, PA. |
6 |
$3,819,248 |
1.57 |
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| NORTHWESTERN MUTUAL LIFE INSURANCE COMPANY, THE |
1 |
$24,012,487 |
.04 |
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| PACIFICARE LIFE AND HEALTH INSURANCE COMPANY |
1 |
$1,537,939 |
.65 |
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| PAN-AMERICAN LIFE INSURANCE COMPANY |
1 |
$4,022,164 |
.25 |
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| PAUL REVERE LIFE INSURANCE COMPANY, THE |
1 |
$10,001,317 |
.10 |
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| PRINCIPAL LIFE INSURANCE COMPANY |
8 |
$95,113,976 |
.08 |
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| PRIORITY HEALTH INSURANCE COMPANY |
4 |
$131,320,487 |
.03 |
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| PROFESSIONAL INSURANCE COMPANY |
1 |
$4,583,958 |
.22 |
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| PROTECTIVE LIFE INSURANCE COMPANY |
1 |
$1,104,817 |
.91 |
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| PROVIDENT LIFE AND ACCIDENT INSURANCE COMPANY |
1 |
$39,764,392 |
.03 |
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| PRUDENTIAL INSURANCE COMPANY OF AMERICA, THE |
4 |
$22,028,143 |
.18 |
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| PYRAMID LIFE INSURANCE COMPANY, THE |
5 |
$25,527,117 |
.20 |
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| RELIANCE STANDARD LIFE INSURANCE COMPANY |
2 |
$17,320,330 |
.12 |
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| RENAISSANCE LIFE & HEALTH INSURANCE COMPANY OF AMERICA |
3 |
$20,865,673 |
.14 |
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| RIVERSOURCE LIFE INSURANCE COMPANY |
2 |
$17,079,795 |
.12 |
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| ROYAL NEIGHBORS OF AMERICA |
1 |
$2,984,907 |
.34 |
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| SENIOR HEALTH INSURANCE COMPANY OF PENNSYLVANIA |
20 |
$5,971,842 |
3.35 |
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| SILVERSCRIPT INSURANCE COMPANY |
1 |
$57,562,272 |
.02 |
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| STANDARD INSURANCE COMPANY |
5 |
$16,322,857 |
.31 |
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| STANDARD LIFE AND ACCIDENT INSURANCE COMPANY |
2 |
$4,411,655 |
.45 |
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| STANDARD SECURITY LIFE INSURANCE COMPANY OF NEW YORK |
1 |
$2,262,885 |
.44 |
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| STONEBRIDGE LIFE INSURANCE COMPANY |
1 |
$8,712,934 |
.11 |
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| SUN LIFE AND HEALTH INSURANCE COMPANY (U.S.) |
1 |
$12,429,719 |
.08 |
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| SUN LIFE ASSURANCE COMPANY OF CANADA |
3 |
$26,894,924 |
.11 |
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| TIME INSURANCE COMPANY |
24 |
$51,814,695 |
.46 |
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| TRANSAMERICA LIFE INSURANCE COMPANY |
5 |
$7,878,931 |
.63 |
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| TRUSTMARK LIFE INSURANCE COMPANY |
5 |
$3,184,964 |
1.57 |
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| UNICARE LIFE & HEALTH INSURANCE COMPANY |
17 |
$56,799,279 |
.30 |
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| UNION SECURITY INSURANCE COMPANY |
2 |
$23,391,692 |
.09 |
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| UNITED AMERICAN INSURANCE COMPANY |
1 |
$23,055,558 |
.04 |
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| UNITED OF OMAHA LIFE INSURANCE COMPANY |
1 |
$48,362,305 |
.02 |
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| UNITED TEACHER ASSOCIATES INSURANCE COMPANY |
1 |
$1,754,492 |
.57 |
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| UNITED WORLD LIFE INSURANCE COMPANY |
1 |
$9,227,495 |
.11 |
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| UNITEDHEALTHCARE INSURANCE COMPANY |
58 |
$415,033,630 |
.14 |
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| UNUM LIFE INSURANCE COMPANY OF AMERICA |
3 |
$85,716,801 |
.03 |
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| US HEALTH AND LIFE INSURANCE COMPANY |
20 |
$32,995,605 |
.61 |
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| WASHINGTON NATIONAL INSURANCE COMPANY |
1 |
$1,996,603 |
.50 |
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| WELLCARE PRESCRIPTION INSURANCE, INC. |
2 |
$26,496,458 |
.08 |
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| WORLD INSURANCE COMPANY |
4 |
$7,834,328 |
.51 |
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This Information
is compiled by the Michigan Office of Financial and Insurance Services
for consumer information, trending and analysis purposes. The complaint
information is not to be used as endorsement for marketing or advertising
purpose.
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