DIFS - 2007 Calendar Year

2007 Calendar Year

The information below contains complaint ratios for companies that wrote $1,000,000 or more in premiums for the calendar year. Complaint ratios for companies that wrote less than $1,000,000 in premiums for the calendar year are not displayed. Complaint ratios which are based on less than $1,000,000 in premium are highly variable and may not be adequate measures of a company's performance.

Coverage Type: Homeowners Complaint Ratio per $1 Million of Direct Premiums Written in Michigan Companies With at least $1 Million in Premiums


Company	Complaints	Written Premiums	Complaint Ratio
ALLIED PROPERTY AND CASUALTY INSURANCE COMPANY	3	$25,147,706	.12
ALLSTATE INDEMNITY COMPANY	3	$30,745,663	.10
ALLSTATE INSURANCE COMPANY	24	$91,699,584	.26
ALLSTATE PROPERTY AND CASUALTY INSURANCE COMPANY	2	$40,912,167	.05
AMERICAN BANKERS INSURANCE COMPANY OF FLORIDA	2	$3,960,077	.51
AMERICAN FELLOWSHIP MUTUAL INSURANCE COMPANY	6	$3,374,255	1.78
AMERICAN FIRE AND CASUALTY COMPANY	3	$2,283,311	1.31
AMERICAN MODERN HOME INSURANCE COMPANY	1	$3,829,852	.26
AMERICAN RELIABLE INSURANCE COMPANY	1	$1,038,432	.96
AMERICAN SECURITY INSURANCE COMPANY	2	$51,034,885	.04
AMICA MUTUAL INSURANCE COMPANY	1	$6,954,628	.14
AUTO CLUB GROUP INSURANCE COMPANY	19	$203,312,725	.09
AUTO-OWNERS INSURANCE COMPANY	14	$85,127,139	.16
BADGER MUTUAL INSURANCE COMPANY	2	$4,094,347	.49
CINCINNATI INSURANCE COMPANY, THE	2	$18,813,289	.11
CITIZENS INSURANCE COMPANY OF AMERICA	23	$200,040,303	.11
CIVIC PROPERTY AND CASUALTY COMPANY	4	$16,328,447	.24
EMPLOYERS MUTUAL CASUALTY COMPANY	1	$6,455,840	.15
FARM BUREAU GENERAL INSURANCE COMPANY OF MICHIGAN	37	$107,164,600	.35
FARM BUREAU MUTUAL INSURANCE COMPANY OF MICHIGAN	7	$53,163,838	.13
FARMERS AND MERCHANTS MUTUAL FIRE INSURANCE COMPANY	1	$4,171,251	.24
FARMERS INSURANCE EXCHANGE	4	$10,274,738	.39
FIDELITY NATIONAL INSURANCE COMPANY	2	$1,233,100	1.62
FIRE INSURANCE EXCHANGE	7	$62,301,177	.11
FOREMOST INSURANCE COMPANY GRAND RAPIDS, MICHIGAN	2	$9,240,129	.22
FOREMOST PROPERTY AND CASUALTY INSURANCE COMPANY	1	$3,518,521	.28
FOREMOST SIGNATURE INSURANCE COMPANY	3	$16,804,172	.18
FRANKENMUTH MUTUAL INSURANCE COMPANY	1	$59,679,556	.02
FREMONT INSURANCE COMPANY	2	$23,763,501	.08
GRANGE INSURANCE COMPANY OF MICHIGAN	10	$26,809,124	.37
GREAT NORTHERN INSURANCE COMPANY	2	$17,575,701	.11
HARTFORD INSURANCE COMPANY OF THE MIDWEST	1	$14,441,099	.07
HASTINGS MUTUAL INSURANCE COMPANY	1	$41,743,044	.02
HOME-OWNERS INSURANCE COMPANY	28	$283,775,913	.10
HOMESITE INSURANCE COMPANY OF THE MIDWEST	14	$27,650,075	.51
HORACE MANN INSURANCE COMPANY	3	$2,320,659	1.29
LIBERTY MUTUAL FIRE INSURANCE COMPANY	7	$46,750,778	.15
MEEMIC INSURANCE COMPANY	1	$44,667,216	.02
MEMBERSELECT INSURANCE COMPANY	1	$11,197,690	.09
MICHIGAN BASIC PROPERTY INS ASSOCIATION	15	$56,651,577	.26
MICHIGAN INSURANCE COMPANY	4	$20,680,891	.19
MICHIGAN MILLERS MUTUAL INSURANCE COMPANY	4	$29,860,280	.13
NATIONWIDE MUTUAL FIRE INSURANCE COMPANY	2	$26,225,309	.08
NORTHERN MUTUAL INSURANCE COMPANY	2	$6,621,983	.30
PIONEER STATE MUTUAL INSURANCE COMPANY	14	$61,800,601	.23
SAFECO INSURANCE COMPANY OF AMERICA	7	$23,560,856	.30
SECURA INSURANCE, A MUTUAL COMPANY	2	$8,172,150	.24
STATE FARM FIRE AND CASUALTY COMPANY	37	$424,747,566	.09
UNITED CASUALTY INSURANCE COMPANY OF AMERICA	1	$1,208,571	.83
UNITED SERVICES AUTOMOBILE ASSOCIATION	1	$19,848,016	.05
USAA CASUALTY INSURANCE COMPANY	1	$11,773,055	.08
WESTFIELD INSURANCE COMPANY	1	$10,303,803	.10
WOLVERINE MUTUAL INSURANCE COMPANY	3	$10,044,831	.30
This Information is compiled by the Michigan Office of Financial and Insurance Services for consumer information, trending and analysis purposes. The complaint information is not to be used as endorsement for marketing or advertising purpose.