- Electronic Benefits Transfer (EBT)

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Electronic Benefits Transfer (EBT)

	What does EBT mean?

	Are training materials available in other languages?

	What steps has the state taken to address the needs of the visually impaired?

	How will I get my Bridge Card?

	Are "live" Bridge Cards mailed to customers?

	Is customer service free to customers?

	What if I lose my card?

	Can I choose my own PIN?

	When is it okay to share my Personal Identification Number (PIN)?

	How do I know what stores will honor my Bridge Card?

	Can somebody shop for me with the Bridge Card?

	How will I get my cash benefits?

	Can I make cash withdrawals from my food benefit account or get cash back from a food benefit purchase?

	Will I get monthly statements of my EBT account?

	Is participation in the EBT program voluntary?

	What if a mistake is made? (Asked for $100 from ATM and only received $50)

	Will I automatically get a new Bridge Card if my name changes?

	Can I have more than one authorized representative under EBT?

	Will my spouse receive a Bridge Card?

	Can I use my Bridge Card to purchase gas?

	What steps has the state taken to protect customer privacy?

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