The Michigan Clean Air Ombudsman acts as a liaison between the Air Quality Division of the Michigan Department of Environmental Quality and small business owners and managers. The services provided by the Clean Air Ombudsman include:

• Assistance with understanding air quality regulations and compliance issues;
• Mediation in resolving complaints or disputes; and
• Representing small business concerns during new air quality rule development.

The current staff to the Clean Air Ombudsman is Susan Holben. 

Susan Holben
Customer Advocate
Michigan Business Ombudsman
Michigan Economic Development Corporation

Michigan Department of Labor and Economic Growth
517/335-2168

The Michigan Business Ombudsman is the Customer Advocate for the Michigan Economic Development Corporation (MEDC), a public corporation established through a partnership between the state and local Michigan communities to serve as the state's one-stop economic development organization. The Ombudsman heads a group of service providers which makes first contact with businesses seeking to grow in Michigan, provides specialized services in the areas of workers' compensation, business cost cutting, and tax abatements.

The Ombudsman advocates on behalf of businesses to resolve conflicts with state government and air quality regulatory agencies.

For More Information or Additional Assistance, contact the
Environmental Assistance Program   at 800-662-9278

Do you have an outreach idea or suggestion for our Program?  Please feel free to submit your requests to: fiedlerd@michigan.gov.