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Michigan Identity Theft Support (MITS)

Michigan Identity Theft Support (MITS)

Michigan Identity Theft Support (MITS)

Providing Assistance and Support to Residents of Michigan

The goal of the Michigan Identity Theft Support (MITS) is to provide assistance and support to residents of Michigan who fall victim to this often-silent crime.

MITS is here to help and may provide Michigan identity theft victims with resources and guidance in determining ways to minimize damage caused by identity theft.

To request guidance or assistance, you must complete the Request for Identity Theft Assistance form. MITS staff will contact you if they can be of service.  

MITS cannot provide personal legal representation.

Request for Identity Theft Assistance form

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What is Identity Theft?

Identity theft happens when a fraudster steals your personally identifiable information (PII) without your knowledge to commit fraud or theft. 

Knowing how to guard your personal information is your first line of defense against identity theft.

Identity Theft Warning Signs

File an Identity Theft Report

What is Personally Identifiable Information (PII)?

PII is any information that can be used to identify an individual, either directly or indirectly.

Some examples of PII include:

  • Address;
  • Birthdate;
  • Email address;
  • Name;
  • Passwords;
  • Social Security number;
  • Account and credit card numbers; and 
  • Anything used to answer security questions.
Protect Your Personal Information and Accounts
What is Personally Identifiable Information (PII)? Video
What to Do If Your Identity is Stolen Video

What to Do If Your Identity is Stolen

When your identity or personal information is in the hands of a fraudster, you need to act fast to minimize damage done and regain control of your identity. 

  1. Review identity theft warning signs to determine if you may be a victim of identity theft.
  2. Determine which personal information may have been compromised.
  3. Contact your financial institution (e.g., bank, credit union, etc.).
  4. Check your credit report and put a freeze on your credit, if necessary.
  5. File a Federal Trade Commission (FTC) Identity Theft Report or police report.
  6. If you have completed the steps above and still need assistance, complete the MITS Request for Identity Theft Assistance form.

Securing Your Information

Prevent online identity theft, user and password login on visual screen

Help Prevent Identity Theft

The most important step to take in protecting yourself from identity theft is assuring your sensitive information is secure — whether on paper, online, stored on your computer, or a mobile device. 

There are four main ways to protect your information:

  1. Know who you share information with.
  2. Store and dispose of your personal information securely.
  3. Ask questions before deciding to share personal information.
  4. Maintain appropriate security on your computers and other electronic devices.
Businessman writes signing contract, designs, draws, or sketches projects through a tablet on the office desk

Keep Documents and Records

  • Maintain a written record of the contacts you have made in the process to recover your identity; 
  • Document dates, names, phone numbers, report or file numbers and notes from any conversations related to your identity theft;
  • Confirm conversations by following up in writing via certified mail so that a return receipt is provided; and
  • Send copies only of all documents.
fingerprint authorization access concept, personal data information security

Keep Your Personal Information Secure

  • Ensure passwords used for your credit card, bank, and phone would not be easy for a thief to figure out. Do not use your mother’s maiden name, birthdate, or the last four digits of your social security number;
  • Unless you made the initial contact, do not provide personal identifiable information (PII);
  • Secure personal information in your home. Especially if you have roommates, employ outside help, or are having work done on your home;
  • Dispose of trash carefully and use a shredder;
  • Do not carry your social security number or card in your wallet;
  • Keep your purse/wallet in a secure area at work; and
  • Do not carry multiple credit and debit cards.
Pile of devices

Keep Devices Safe

  • Ensure virus software is current on your personal computer;
  • Use a firewall program;
  • Use a secure browser;
  • Do not open files sent by strangers;
  • Do not store financial information on your laptop; and
  • Do not use automatic login features.

State of Michigan, Office of Attorney General seal

Contact Consumer Protection
P.O. Box 30213
Lansing, MI 48909
517-335-7599
Fax: 517-241-3771
Toll-free: 877-765-8388