April 6
March 26, 2008
LANSING − Attorney General Mike Cox today announced that he has
reached an agreement with Inergy Propane, LLC (Inergy) that resolves claims of
excessive pricing of propane. Earlier this month Cox filed a Notice of Intended
Action (NIA) against Inergy for allegations of price gouging after receiving
complaints from consumers. Consumers complained of being charged as much as
$4.39 a gallon for propane.
"I am pleased Inergy Propane worked with my office in order to resolve this
matter quickly," said Cox. "Today's resolution will allow consumers an
opportunity for refunds and an opportunity to work with Inergy Propane to secure
propane at a locked-in lower price."
Inergy has agreed to provide partial refunds or credits to eligible residential
customers who had not entered into a "fixed-price" contract for propane with
Inergy between November 1, 2007, and February 29, 2008. Inergy will also waive
some of its customary fees for these customers.
In addition, Inergy will offer capped or fixed-price contract options to all of
its residential "non contract" customers for the time period of June 2008
through May 2009. Inergy indicates these contracts will be offered for less than
$3 per gallon. The sign-up charge for these fixed contracts will also be waived.
Inergy has pledged to take additional action to educate consumers about
available payment plans that can help them avoid or minimize the effects of high
propane prices. To learn more about payment plans and how to save on propane
costs, see the Attorney General's Consumer Alert at
http://www.michigan.gov/consumeralerts titled "Propane Gas − Understand
Pricing Options and How to Lower Your Heating Costs."
Complete terms of the settlement agreement ("Assurance of Discontinuance") are
available on the Attorney General's website at www.michigan.gov/ag. Inergy has a
number of retail facilities in Michigan which operate under "regional brand
names," including Blue Flame Gas, DeCock Bottled Gas, Gaylord Gas, Lagasco
Propane, McBride Oil & Propane, Northwest Energy, Pearl Gas, Petoskey Propane,
Progas Propane, and Quality Propane.
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