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Unemployment Insurance Agency

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Unemployment Insurance Agency

The Michigan Unemployment Insurance Agency (UIA) administers the unemployment insurance program that provides temporary financial assistance to individuals who become unemployed through no fault of their own. Benefits are paid through taxes on employers covered under the Michigan Employment Security Act.

  • claimant roadmap infographic

    Claimant Roadmap

    A step-by-step, user-friendly guide to applying for and understanding your unemployment insurance benefits.

  • UIA Economic Dashboard

    Economic Dashboard

    An in-depth analysis of key economic indicators of Michigan's unemployment insurance program.  

  • Employer Help Center logo

    Employer Help Center

    A centralized hub for employers to efficiently manage their most common unemployment tax and claim issues.

  • MiUI Logo in front of a grey background with a graduation cap on top of it.

    MiUI University

    MiUI University includes helpful resource guides, FAQs, videos, infographics, blogs, and more to help prepare for the transition from MiWAM to MiUI.

Forms, Fact Sheets and Publications

Take a deep dive into our tools and resources designed to help you navigate the unemployment insurance system. We also offer some of our useful materials in different languages such as Arabic and Spanish.

Search our online library

Contact UIA

There are several ways to reach UIA with your questions:

  • Chat online with an agent or representative through your MiWAM account.
  • Schedule an in-person, phone or virtual appointment with a customer service agent.
  • Call our customer service line at 1-866-500-0017 to speak to an agent or representative. Due to heavy call volumes, especially on Mondays and Tuesdays, callers may experience long wait times. We recommend to call later in the week when wait times are typically shorter.
Helpful phone numbers and links