On June 24, 2008, members of the State 9-1-1 Committee met with Michigan Public Service Commission staff to request that the Commission begin the process of rulemaking on based on Section 413(1)(b) of the Emergency 9-1-1 Service Enabling Act.

Sec. 413(1) The commission may promulgate rules to establish 1 or more of the following:

1. Uniform procedures, policies, and protocols governing 9-1-1 services in counties and PSAPs in this state.

2. Standards for the training of PSAP personnel.

3. Uniform procedures, policies, and standards for the receipt and expenditure of 9-1-1 funds under section 401a, 401b, 401c, 401d, 401e, 406, and 408.

4. The requirements for multiline telephone systems under section 405.

The Emergency 9-1-1 Service Enabling Act can be found here: http://www.legislature.mi.gov/documents/mcl/pdf/mcl-act-32-of-1986.pdf

On April 17, 2012 the Commission issued an order to take comments on the draft rules, as approved by the State Office of Administrative hearings and Rules (SOAHR), and to set the date of June 19, 2012 for public comment. Link to the order: http://efile.mpsc.state.mi.us/efile/docs/16413/0001.pdf

On June 26, 2012 the rules had completed the formal process and an order was issued by the Commission. The docket including Commission orders and public comment can be found here: http://efile.mpsc.state.mi.us/efile/viewcase.php?casenum=16413