2011-2012 Strategic Plan
The Michigan Department of Human Services (DHS) 2011-2012
Strategic Plan represents our vision of the future for vulnerable children and
adults in Michigan and our mission in helping achieve that end. This commitment
is articulated in six strategic goals that declare the outcomes DHS must reach
in order to achieve our mission.
Compassion. Protection. Independence.
Improving the quality of life in Michigan by providing
services to vulnerable children and adults that will strengthen the community
and enable families and individuals to move toward independence.
Overview of 6 Strategic Goals
Goal 1: Provide uncompromising care for the most vulnerable
children in Michigan, thereby complying with the Children's Rights Consent
Decree and, ultimately, removing the decree's external control over child
welfare in Michigan.
This includes ensuring the quality of our Child Protective
Services by maintaining adequate staffing and resources, removing barriers to
adoption, and achieving performance goals for child welfare that place Michigan
in the top tier of all states.
Goal 2: Aggressively develop welfare-to-work initiatives
that enable families to move towards independence.
This includes enhancing work
participation, ensuring timely review of cases deferred from work activities,
and promoting statutory changes that reduce welfare dependency. Aggressive case
management will help to ensure that clients achieve independence through
employment by providing them with valuable resources.
Goal 3: Develop measurable standards through continuous
planning for high-value service delivery.
Analyze and review data regularly
to identify trends and use this data to improve proactive decision-making for
the future, thus minimizing reactive decision-making.
Goal 4: Expand service delivery capacity through
Engage private, tribal,
foundation and non-profit partners in improving assessments of children's needs,
developing systems of care to achieve those needs, ensuring appropriate
placements, and maximizing the resources available to vulnerable families.
Goal 5: Demonstrate fiscal responsibility through a)
department operating overhead cost reductions and b) revenue enhancement from
private, local and federal state partners.
This includes reducing overhead
costs such as brick-and-mortar and operating costs, maximizing DHS workforce
productivity through process improvements, pursuing grant opportunities, and
leveraging dollars where possible through collaboration.
Goal 6: Attract, develop and retain high-quality employees.
We hold our employees in high
regard and it is imperative that we ensure they have the necessary tools to
deliver high-quality, customer-focused services in a safe work environment.